Effective Date: 7th May 2025

At Realms ("we", "our", "us"), your privacy matters. This policy explains how we collect, use, and protect your data when you interact with our platform—including our websites (realms.sh and makerealms.com), Discord app, and API services ("Platform"). It also outlines how we use cookies and similar technologies in compliance with applicable laws such as the GDPR and CCPA/CPRA.

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1. What Data We Collect

Personal Data:

We may collect identifiers such as:

• Discord usernames, display names, User IDs, Server IDs

• Real names (if provided), email addresses, and wallet addresses

• Information submitted via forms or integrations

Usage Data

Includes:

• Bot activity logs

• Website analytics (e.g., Google Analytics)

• Browser type, device, operating system, and language

• Pages visited, time spent, clickstream behavior

• IP addresses (truncated or anonymized when required), and approximate geolocation

Cookies & Similar Technologies:

We use cookies to:

• Enable essential site functionality

• Analyze usage patterns

• Remember user preferences

See the “Cookies and Your Choices” section.

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2. How and Why We Use Data

We use your data to:

• Provide, maintain, and improve our Platform

• Support bot operations and community features

• Monitor performance via analytics tools

• Communicate with you (with consent) about updates, features, or promotions

• Comply with legal and security obligations

We do not sell your personal data. Third-party services (e.g., Google Analytics) may process your data per their own Privacy Policies.

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3. Legal Basis for Processing (for EU/EEA Users)

Our legal bases under GDPR include:

• Consent (e.g., for cookies and communications)

• Contractual necessity (e.g., for Discord bot features)

• Legitimate interests (e.g., platform optimization)

• Legal obligations (e.g., security compliance)

For information about how we handle cross-border data transfers, please see the “Data Transfers and International Hosting” section.

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4. Cookies and Your Choices

What Are Cookies?

Cookies are small text files placed on your device when visiting a site. They help improve performance and remember settings.

Types of Cookies We Use:

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Google Analytics:

We use Google Analytics to collect aggregated usage data. You can opt out via:

• Google Analytics Opt-out Add-on

• Your browser settings or our cookie banner

Your Cookie Choices:

You can manage or revoke cookie consent via:

• Our cookie banner (shown on first visit)

• Your browser or device settings

• Tools like Network Advertising Initiative Opt-out

Do Not Track:

Some web browsers may send "Do Not Track" (DNT) signals to websites. We do not currently respond to DNT signals or similar mechanisms. To learn more about DNT, please visit www.allaboutdnt.com.

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5. Your Rights

Depending on your jurisdiction (e.g., EU, California), you may have the right to:

• Access, correct, or delete your data

• Withdraw consent

• Restrict or object to certain processing

• Data portability

• Non-discrimination (e.g., under CCPA)

• File a complaint with a Data Protection Authority

To exercise these rights, contact us using the email provided in the “Contact Us” section.

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6. Who Controls Your Data

Realms is the Data Controller for data collected directly.

Third-party tools (like Google Analytics) may act as Data Processors, processing information on our behalf.

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7. Business Transfers

If Realms is involved in a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction. We will notify users of any such change in control where required by law, and will take reasonable steps to ensure the new entity continues to respect your privacy rights.

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8. Third-Party Links and Services

Our Platform may link to third-party websites and tools. We are not responsible for their privacy practices. Please review their policies before engaging.

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9. Testimonials and Partners

With consent, we may publish testimonials and partner logos. To update or remove your testimonial, contact using the email provided in the “Contact Us” section.

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10. Data Transfers and Hosting

We are headquartered in the United States and may use service providers or infrastructure located in other countries. As a result, your personal information may be processed or stored in the United States or other jurisdictions where privacy laws may not offer the same level of protection as those in your state, province, or country.

While we do not currently implement formal cross-border data transfer mechanisms such as Standard Contractual Clauses (SCCs) or participate in frameworks like the EU-U.S. Data Privacy Framework, we may consider adopting such measures in the future as part of our efforts to improve and adapt our data protection practices. This does not constitute a commitment or obligation.

Where applicable law permits, such transfers may occur on the basis of your explicit consent or where necessary for the performance of a contract or other permissible grounds. If these conditions do not apply in your case, or if such transfers are not permitted under the laws that apply to you, do not use the Platform.

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11. Data Retention

We retain personal data only as long as necessary for operational, legal, or security purposes.

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12. Security

We implement technical and organizational safeguards to protect your data. However, no online system is completely secure.

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13. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their data. If you believe a child has provided us with personal information, contact using the email provided in the “Contact Us” section to request deletion.

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14. Contact Us

For questions or concerns about this policy or your data rights, contact us at:

📧 hello@makerealms.com

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15. Updates to This Policy

We may update this policy periodically. Material changes will be posted on our site with the updated Effective Date. Please check this page regularly.

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